Effective Date: March 14, 2025

Shepherd Designed It ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping details.

• Payment Information: Credit card details and billing information.

• Technical Data: IP address, browser type, and browsing behavior.

• Communication Data: Messages, feedback, and customer support inquiries.

2. How We Use Your Information

We use your information to:

• Process orders and payments.

• Provide customer support.

• Improve our products and services.

• Send promotional materials and updates (with your consent).

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Payment processors and shipping providers.

• Service providers for website analytics and marketing.

• Law enforcement or regulatory authorities when required by law.

4. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for marketing communications.

• Lodge a complaint with a data protection authority.

6. Cookies

We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or receive alerts when cookies are being sent.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns, please contact us at:

Shepherd Designed It
Email: info@shepherddesignedit.co.za
Phone: +27 68 827 6767